Privacy Policy

This Privacy Policy explains how we collect, use, and protect your personal data when you visit or make a purchase on our website.

1. Data Controller
Spiral Supply UG (haftungsbeschränkt)
Official Distributor of Hansu Power Europe
Registered Office: Nürnberg, Germany
Managing Director: Karla Mireles
Email: europe@hspowerfitness.com
Website: www.hansupower.eu

2. Legal Basis for Processing
We process personal data in accordance with the GDPR based on:

  • Art. 6(1)(b) – performance of a contract
  • Art. 6(1)(c) – legal obligations
  • Art. 6(1)(f) – legitimate interests
  • Art. 6(1)(a) – your consent

3. Data We Collect

Order and Customer Data:

  • Name
  • Address
  • Email, phone (if required)
  • Order details
  • Payment status (no card data stored by us)

Technical data collected when visiting the site:

  • IP address
  • Date and time of access
  • Pages viewed
  • Browser/OS information

4. Newsletter (Shopify Email, Double Opt-In)
If you subscribe to our newsletter, we use Shopify Email. Subscription requires Double Opt-In: you only receive emails after confirming your email address.

We store:

  • Email address
  • Date and time of registration/confirmation
  • IP address (if technically captured)

You may unsubscribe at any time via the link in each email.

5. Shopify as Service Provider
Our store is hosted by Shopify International Ltd., Dublin, Ireland. Shopify processes customer data on our behalf. For details, please see:
https://www.shopify.com/legal/privacy

6. Payments
Payments are processed by external providers (e.g., credit card processors, PayPal). They receive and process only the data necessary for the payment transaction. Each provider acts as its own data controller.

7. Cookies and Consent
We use essential cookies to operate the website. Non-essential, analytics, or marketing cookies are only activated after your explicit consent via our cookie banner.

You can change or withdraw your consent at any time in the cookie settings.

Meta Pixel (Facebook)
We use the Meta Pixel provided by Meta Platforms Ireland Ltd. to measure the effectiveness of our advertising campaigns and to show relevant ads to users who have interacted with our website.

The Meta Pixel may collect:

  • pages viewed
  • actions taken (e.g., add to cart)
  • browser and device information
  • IP address (shortened/anonymized where applicable)

The Meta Pixel is only activated after you have given your explicit consent via our cookie banner. Without your consent, no data is sent to Meta.

For more information on how Meta processes personal data, please refer to the Meta Privacy Policy:
https://www.facebook.com/privacy/policy

The legal basis for using the Meta Pixel is your consent under Art. 6(1)(a) GDPR. You can withdraw your consent at any time in the cookie settings on our website.

8. Data Retention
We store personal data only as long as required:

  • Order data: up to 10 years (German tax law)
  • Newsletter data: until you unsubscribe
  • Technical logs: short-term for security

9. Data Sharing
We only share data when necessary:

  • Service providers (hosting, shipping, IT)
  • Shipping carriers
  • Authorities when legally required

10. International Transfers
If data is transferred outside the EU, this occurs via appropriate safeguards such as Standard Contractual Clauses.

11. Your GDPR Rights
You have the following rights:

  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw consent

To exercise these rights, contact us at:
europe@hspowerfitness.com

12. Right to Lodge a Complaint
You may file a complaint with your local supervisory authority. For us, this is usually the Bavarian Data Protection Authority (BayLDA):
https://www.lda.bayern.de

13. Updates to This Privacy Policy
We may update this Privacy Policy as needed. The updated version will be published on this page.

Last updated: 15.11.2025